Browse by Subject
Browse by Format
Locate an E-resource
Key English E-resources
Key Chinese E-resources
New E-resources
E-resource on trial
 
Ask a LibrarianSeek information advisory service
HKUL > Electronic Resources   

Dealing with difficult people in the library

netLibrary
Author Willis, Mark R
ISBN/ISSN 0585325367
Broad Subject Library & information science
Subject Public services (Libraries) - United States
Communication in library science - United States
Public libraries - Security measures - United States
Public libraries - Public relations - United States
Library administration
Interpersonal relations
Publisher netLibrary, Inc
Language English
Warning: Use of the files is restricted to purposes of research and education only. Other uses and excessive downloading are strictly prohibited. Violators will lose library privileges, face disciplinary actions and may be prosecuted.
Available at :
netLibrary
Authorized remote access from HKUVPN, EZproxy, Circle of Friends, HKU SPACE
Format E-Books
Location Web Mounted
   
Warning: Licences prohibit excessive downloading   |  Copyright & Disclaimer